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<DIV>Update to the Hotmail rollout</DIV>
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<DIV class=month>Jun</DIV>
<DIV class=day>29</DIV>
<DIV class=year>20<BR>10</DIV></DIV>
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<DIV class=user-name><A class="internal-link view-user-profile"
href="http://windowsteamblog.com/members/mikescha/default.aspx"><SPAN></SPAN>by
Mike Schackwitz</A></DIV></DIV>
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<P>There is a lot of excitement about the new Hotmail, and we are certainly
eager to get the latest release into the hands of all our customers.<B><I>
</I></B>Several of you have asked, “When will the new Hotmail come to my
country?” As we mentioned in <A
href="http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/06/15/the-new-hotmail-is-rolling-out-now.aspx"
target=_blank>our earlier announcement</A>, we don’t roll out by country (or by
language, or anything else like that). We have a mix of customers from around
the world in each cluster, and we roll out all languages simultaneously. So,
unfortunately, there is no way of predicting exactly when your account will get
the new Hotmail. </P>
<P>Two weeks ago, we started the Hotmail rollout with a single cluster. <B>Right
now, a few million customers have the new Hotmail</B> – <B>less than 1%</B> of
our customer base. We roll out new software slowly at first in order to give our
engineers a chance to study the new software running at scale with real
customers.</P>
<P>When we roll out new software, we typically find a few things that we want to
tweak before going out more broadly. Most of these things are actually invisible
to our customers – they usually have to do with our ability to monitor the site
or make the rollout itself go more smoothly.</P>
<P>This time was no exception, and we have made a few minor changes to the way
Hotmail works “under the hood” in order to make the rollout go even more
smoothly for the remaining 99% of our customers. </P>
<P>This week, we will put the new Hotmail onto a few additional clusters that
have slightly different characteristics (different hardware, different mix of
customers), which will help us learn even more. We expect that we’ll make a few
other tweaks as we learn.</P>
<P>After that, the release will really pick up speed, and we’ll start to put the
new software on more and more clusters. Of course, we have hundreds of clusters
and we want to make sure everything goes smoothly, so <B>it will still take a
few weeks to finish</B>.</P>
<P>This is a very exciting time for the Hotmail team. We appreciate your
patience as we do the job of rolling out as quickly as possible. For those of
you who already have the new Hotmail, we hope you like it, and we want your
feedback. For those of you who don’t have it yet, fear not! It’s coming soon,
and we think it will be worth the wait!</P>
<P>Mike
Schackwitz</P></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></FORM></FONT></DIV>
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